Here you will find answers to the most frequently asked questions about our online booking system and course management with edoobox. Our FAQs show you how to integrate the booking tool into your website, process payments, and manage your participants efficiently. This saves you time in your daily routine and offers your customers a professional booking experience.
An online booking system such as edoobox allows you to automatically offer courses and appointments online, manage participants, and process payments directly. Edoobox is DSG and GDPR compliant and is developed and hosted entirely in Switzerland. Find out more at online booking system.
Ensure that the booking system fits your processes and is legally compliant. Important criteria include:
With edoobox, you can fulfill all of these requirements—developed in Switzerland, transparent, and with no minimum term.
edoobox is a user-friendly online booking system for courses, seminars, and events—ideal for schools, clubs, companies, and private providers in Switzerland, Germany, and Austria. You benefit from a guided process from registration to payment.
As cloud-based course software , edoobox is platform-independent – you can conveniently use the booking tool via desktop, tablet, or smartphone.
Yes. edoobox has received multiple awards for quality and user-friendliness. Among other things, the software received the Swiss Made Software Award, which confirms its Swiss origin and high standards in terms of data protection (DSG/GDPR). In addition, edoobox is certified with the Swiss Hosting Label, which stands for secure data storage in Switzerland. These awards underscore the reliability and transparency we offer our customers.
The edoobox user interface is available in three languages: German, English, and French. You can also publish your course offerings in up to 28 languages —with just a few clicks, you can translate your content directly in the system.
Support is available by email and phone in Switzerland, Germany, and Austria. In addition, edoobox offers personalized online training. As a company in Winterthur, you benefit from direct support—GDPR-compliant and locally connected. Contact our personalized support team.
Yes, the Version 2 documentation contains comprehensive instructions on "Getting Started," "Offers," "Participants," "Email System," "Payment Systems," "Design Manager," and integration via iFrame, plugin, or API.
Our team will usually respond to your inquiry within 24 hours.
Yes—in addition to written instructions, edoobox also offers personal online training courses for a quick start and professional use.
Yes, edoobox regularly hosts free online training courses. These courses teach interested parties and existing users how to make the most of the online booking system for their own course management. The training is suitable for both beginners and those looking to deepen their knowledge.👉 You can find more information and the current dates on our training page.
edoobox offers various subscription models tailored to different course management requirements. Prices start at CHF 19 per month. Customers from Germany and Austria pay in euros, but the price remains the same. There is no minimum term—you remain flexible at all times.
Yes. You can upgrade or downgrade your subscription at any time in your account settings. The change will take effect immediately. Please note: If you switch to a smaller package, some features from your previous subscription may no longer be available. These features must be deactivated in order for a downgrade to be possible.
Details can be found in the edoobox documentation.
edoobox uses SSL 256-bit encryption, redundant server locations in Switzerland, and continuous system monitoring. Data protection is fully implemented in accordance with the DSG and GDPR, so that your data remains protected at all times. The data is stored exclusively in Switzerland.
All data is hosted in secure data centers in Zurich, Switzerland, in compliance with GDPR and Swiss data protection standards.
Yes. edoobox meets all requirements of the Swiss DSG and the European GDPR. All data is stored in Switzerland. For more information, see Data protection at edoobox.
After opening your account, you can complete the basic configuration step by step: create your first offer, enter locations, and set up user rights for your team. The system provides guided instructions to help you along the way. In addition, edoobox training courses are available. Ideal for getting started!
edoobox can be flexibly connected to various systems:
Payment providers: Stripe (including SEPA direct debit), PayPal, Worldline/Saferpay (e.g., credit cards, PostFinance, Twint), and others.
Website integration: Embedding via iFrame, hyperlink, direct connection via REST API, or integration into CMS such as WordPress.
Analysis & tracking: Connection to Google Analytics and Google Tag Manager.
Additional tools: Connection via Zapier, e.g., for Zoom or other applications. In addition, SSO (SAML) and interfaces to third-party apps via API are possible.
Details and instructions can be found in the edoobox documentation.
Sign up at https://app2.edoobox.com/login/signup. The 10-day trial starts immediately without any payment details. You are also welcome to register for the free online training here.
No. The test is non-binding and free of charge. Simply register and get started right away.
You can use the full range of features: course software, online booking system, participant management, payments, promotions, iFrame integrations, and more.
After the trial period, choose a suitable subscription. Your trial data will be retained.
Yes. Your existing offers, participant data, and settings will be retained when you switch to a subscription.
Right away. Once you've signed up, you can start posting and integrating offers immediately—quickly and easily.
Yes, edoobox answers all questions about getting started via documentation, online training, and support emails.
Free onboarding with edoobox usually takes just a few hours. Our personalized training sessions show you exactly how to set up your course management system optimally and manage your bookings efficiently. Register now for your free training session.
edoobox is industry-independent—ideal for educational institutions, large companies with extensive course offerings, academies, universities, public organizations, and providers in the wellness, leisure, and sports sectors.
Find out more in our references.
Yoga studios use edoobox as an online booking tool: course management, online payment, waiting lists, email automation—all via their own website in their own design.
Language schools benefit from multilingual user guidance, modular course management, automated participant emails, and payment processing.
Yes – edoobox serves as an efficient online booking system for individual coaching, group lessons, and tutoring with flexible module and appointment management.
Yes, edoobox is ideal for adult education centers and academies: you can manage public and internal courses clearly in one place, from registration to evaluation. edoobox supports multilingual offerings, course series, and internal training. If desired, you can advertise your courses directly on your website or via newsletter.
With edoobox, you can efficiently plan individual appointments and recurring sessions. Existing appointments can be easily copied and customized—ideal for regular treatments or course series. Bookings are made online, and payments can be processed via integrated payment providers or by invoice. This allows you to keep track of your offers and capacity utilization, all in your own design.
Yes – swimming schools and clubs organize course dates, participant lists, waiting lists, payments, and communication centrally via edoobox.
Yes, edoobox was developed specifically for small and medium-sized businesses that offer courses or appointments—from language schools and coaches to swimming schools and small academies. The software is flexible, easy to use, and scalable, meaning it grows with your requirements and also offers suitable solutions for larger companies.
A powerful booking system offers more than just an appointment overview. Typical functions include:
edoobox combines precisely these functions in one clear course management software—from booking to payment.
edoobox offers a comprehensive and clear course management system with intelligent waiting lists, group registration, promotion and voucher management, and payment via online or invoice. edoobox also offers real-time online bookings, automatic emails, 28 languages, and user-friendly administration for your team.
Yes. You can integrate offers into your website via iFrame, plugin, hyperlink, or REST API—your participants will see everything integrated, with your own look and feel.
Participant lists and waiting lists can be accessed directly in the tool. The waiting list function allows participants to be requested for replacement offers across all offers.
Yes—with edoobox, you can send automatic confirmations, reminders, or invoices to your course participants. Communication is reliable and attentive—without any additional effort on your part. You can find more information on the automatic communication page.
edoobox integrates 10 different payment systems such as credit card, PayPal, invoice, instant transfer, and many more—completely automated and secure.
For all the details, see Payment systems from edoobox.
