Email Automation

Notify participants automatically without coming across as impersonal

edoobox automates confirmations, reminders, invoices, waiting list notifications, and follow-ups. With templates, placeholders, and conditions, communication remains reliable, personalized, and closely aligned with the booking process.

TemplatesPlaceholdersIF/EACH logicPDF AttachmentsSMTP & Microsoft 365
Automated course communication with reminders, confirmations, and follow-ups within the team
Punctuality Participants automatically receive relevant information at the right time.
Consistency Templates ensure consistency in tone, content, and required information across all offerings.
Workload Reduction The back office doesn't have to initiate standard emails from scratch every time.
Reliability

Don't Leave Mandatory Communication to Day-to-Day Operations

Booking confirmations, invoices, reminders, and status emails are sent automatically. This reduces errors and ensures that important information is received on time.

Personalization

Dynamically tailor emails to the booking and target audience

Placeholders, conditions, and repetition logic make it possible to create content that doesn't sound like a mass email. Information can vary depending on the offer, language, participant data, or booking status.

Core Areas

Manage confirmations, reminders, and follow-ups reliably.

Reliability

Don't Leave Mandatory Communication to Day-to-Day Operations

Booking confirmations, invoices, reminders, and status emails are sent automatically. This reduces errors and ensures that important information is received on time.

Personalization

Dynamically tailor emails to the booking and target audience

Placeholders, conditions, and repetition logic make it possible to create content that doesn't sound like a mass email. Information can vary depending on the offer, language, participant data, or booking status.

Documents

Incorporate PDFs, templates, and attachments into the workflow

Registration information, invoices, confirmations, and other documents can be linked to email templates. This ensures that communication remains complete and traceable.

Shipping

Professionally monitor the shipper and shipping route

SMTP, Mailjet, or Microsoft 365 ensure that automated communication doesn't feel like a foreign system, but rather fits seamlessly into your organization.

In everyday work life

Timely communication without the need for manual follow-ups.

With email automation, confirmations, reminders, and follow-ups reach your participants at just the right time. This ensures that communication remains reliable and consistent, and significantly reduces the workload on your back office.

Visual Email Automation with Triggers, Reminders, Follow-ups, and Communication Workflows
Punctuality Participants automatically receive relevant information at the right time. Consistency Templates ensure consistency in tone, content, and required information across all offerings. Workload Reduction The back office doesn't have to initiate standard emails from scratch every time.
Operational Value-Added

Which email processes does edoobox automate?

  • Customize system emails such as booking confirmations, invoices, waitlist notifications, and reminders.
  • Create your own email templates and schedule them to be sent around specific dates.
  • Use placeholders, IF conditions, and EACH loops for dynamic content.
  • Integrate PDF templates and attachments into communications.
  • Take into account multilingual communication and the language used in correspondence.
  • Set up professional email sending via SMTP, Mailjet, or Microsoft 365.
Proof

Why Good Email Automation Builds Trust

Punctuality Participants automatically receive relevant information at the right time.
Consistency Templates ensure consistency in tone, content, and required information across all offerings.
Discharge The back office does not have to initiate standard emails every time.
Frequently Asked Questions

Questions About Sending Emails

Can I customize the content of automated emails?

Yes. System templates and custom templates can be customized and enhanced with placeholders, conditions, and attachments.

Can I send reminders before an appointment?

Yes. Email tasks can be scheduled before or after appointments, for example, for reminders or follow-ups.

Does edoobox support custom senders?

Yes. Depending on the setup, email delivery methods such as SMTP, Mailjet, or Microsoft 365 can be integrated.

Can I include different languages?

Yes. Communication can be structured based on language, tailored to the system languages in use and the participants' profiles.

Related Areas

Appropriate functions for the same process

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