Frequently Asked Questions About edoobox.

Ein Online-Buchungssystem wie edoobox ermöglicht es Ihnen, Kurse und Termine automatisch online anzubieten, Teilnehmende zu verwalten und Zahlungen direkt abzuwickeln. edoobox wird in der Schweiz entwickelt; das primäre Plattform-Hosting befindet sich ebenfalls in der Schweiz.

Ensure that the booking system fits your processes and is legally compliant. Important criteria include:

With edoobox, you can meet all of these requirements: developed in Switzerland, transparent, and with no minimum contract term.

• GDPR compliance, so you can be legally in the clear.
• User-friendliness for your customers, but also for your team.
• Flexibility, so that different offerings, courses, or dates can be displayed.
• Integration with your website, payment providers, or video tools such as Zoom.
• Reliable support when you need help.

edoobox is a user-friendly online booking system for courses, seminars, and events. It is ideal for schools, clubs, companies, and private providers in Switzerland, Germany, and Austria. You’ll benefit from a guided process from registration to payment.

As cloud-based course software, edoobox is platform-independent. You can easily use the booking tool on your desktop, tablet, or smartphone.

Yes. edoobox has received multiple awards for its quality and user-friendliness. Among other honors, the software has been awarded the Swiss Made Software Award, which recognizes its Swiss origin and high standards regarding data protection (DSG/GDPR). In addition, edoobox is certified with the Swiss Hosting Label, which stands for secure data storage in Switzerland. These awards underscore the reliability and transparency we offer our customers.

The edoobox user interface is available in three languages: German, English, and French. You can also publish your course offerings in up to 28 languages. With just a few clicks, you can translate your content directly within the system.

Support is available via email and phone in Switzerland, Germany, and Austria. In addition, edoobox offers personalized online training. As a company based in Winterthur, you benefit from direct support that is DSG-compliant and locally connected.

Yes. The Version 2 documentation includes comprehensive instructions on "Getting Started," "Offers," "Participants," "Email System," "Payment Systems," "Design Manager," and integration via iFrame, plugin, or API.

Our team will usually respond to your inquiry within 24 hours.

Yes. In addition to written instructions, edoobox also offers personalized online training to help you get started quickly and use the software professionally.

Yes. edoobox regularly hosts free online training sessions. These sessions help both prospective and current users learn how to make the best use of the online booking system in their own course management. The training is suitable for both beginners and those looking to deepen their knowledge.

edoobox offers various subscription plans tailored to different course management needs. Prices start at 19 CHF per month. Customers in Germany and Austria pay in euros, but the price remains the same. There is no minimum contract term, so you remain flexible at all times.

Yes. You can upgrade or downgrade your subscription at any time in your account settings. The change takes effect immediately. Please note: If you switch to a lower-tier plan, some features from your previous subscription may no longer be available. These features must be disabled in order to downgrade.

edoobox nutzt eine SSL-256-Bit-Verschlüsselung, redundante Serverstandorte in der Schweiz und eine kontinuierliche Systemüberwachung. edoobox ist auf eine DSG- und DSGVO-konforme Nutzung ausgelegt, damit Ihre Daten zuverlässig geschützt werden können. Das primäre Plattform-Hosting befindet sich in der Schweiz; einzelne Auftragsverarbeiter können Daten im Ausland bearbeiten.

Das primäre Plattform-Hosting von edoobox befindet sich in Rechenzentren in Zürich. Einzelne Auftragsverarbeiter können Daten im Ausland bearbeiten; Details finden Sie in der Datenschutzerklärung.

Ja. edoobox unterstützt eine Nutzung nach Schweizer DSG und europäischer DSGVO. Das primäre Plattform-Hosting befindet sich in der Schweiz; einzelne Auftragsverarbeiter können Daten im Ausland bearbeiten.

edoobox verwendet SSL-256-Bit-Verschlüsselung für höchste Datensicherheit. Das primäre Plattform-Hosting erfolgt in redundanten Rechenzentren in Zürich in der Schweiz, inklusive 24/7-Überwachung.

After opening your account, you’ll go through the basic setup step by step: You’ll create your first quote, enter service locations, and set up user permissions for your team. A guided tutorial within the system will help you through the process. In addition, the edoobox training program is available to you. It’s the perfect way to get started.

edoobox can be flexibly integrated with various systems:

For details and instructions, see the edoobox documentation.

• Payment providers: Stripe (including SEPA direct debit), PayPal, Worldline/Saferpay (e.g., credit cards), PostFinance, Twint, and others.
• Website Integration: Embedding via iFrame, hyperlink, direct connection via REST API, or integration into CMS platforms such as WordPress.
• Analysis and Tracking: Integration with Google Analytics and Google Tag Manager.
• Additional tools: Integration via Zapier, for example, with Zoom or other applications. SSO (SAML) and API integration with third-party apps are also available.

Sign up at https://app2.edoobox.com/login/signup. The 10-day trial starts immediately without requiring any payment information. You're also welcome to sign up for the free online training.

No. The test is non-binding and free of charge. Simply register and get started right away.

You can take full advantage of all the features: course software, online booking system, participant management, payments, promotions, iFrame integrations, and more.

After the trial period, choose a subscription that works for you. Your trial data will be retained.

Yes. Your existing offers, participant data, and settings will be retained when you switch to a subscription.

Right away. Once you've signed up, you can post and integrate quotes immediately—quickly and easily.

Yes. Through its documentation, online training, and email support, edoobox answers all your questions as you get started.

The free onboarding process with edoobox usually takes just a few hours. Our personalized training sessions will show you exactly how to set up your course management system optimally and manage your bookings efficiently.

edoobox is industry-agnostic and ideal for educational institutions, large companies with extensive course offerings, academies, universities, public organizations, and providers in the wellness, leisure, and sports sectors.

Yoga studios use edoobox as an online booking tool: class management, online payment, waitlists, and email automation—all through their own website with their own design.

Language schools benefit from multilingual user guidance, modular course management, automated emails to participants, and payment processing.

Yes. edoobox serves as an efficient online booking system for one-on-one coaching, group classes, and tutoring, featuring flexible module and scheduling management.

Yes. edoobox is ideal for adult education centers and academies: You can manage public and internal courses clearly and efficiently in one place, from registration to evaluation. edoobox supports multilingual offerings, course series, and internal training sessions. If you wish, you can promote your courses directly through your website or via newsletter.

With edoobox, you can efficiently schedule one-time appointments and recurring sessions. Existing appointments can be easily copied and customized, making it ideal for regular treatments or course series. Bookings are made online, and payments can be processed through integrated payment providers or by invoice. This allows you to keep track of your services and availability—all with your own custom design.

Yes. Swimming schools and clubs use edoobox to centrally manage course schedules, participant lists, waiting lists, payments, and communication.

Yes. edoobox was developed specifically for small and medium-sized businesses that offer courses or appointments—from language schools and coaches to swimming schools and small academies. The software is flexible, easy to use, and scalable. It grows with your needs and also offers suitable solutions for larger companies.

A powerful booking system offers more than just an appointment overview. Typical functions include:

edoobox combines all of these features into a user-friendly course management system, from registration to payment.

• Real-time online booking.
• Automatic confirmation and reminder emails.
• Participant and Course Management.
• Payment processing directly within the tool.
• Multilingualism for international audiences.
• Clear administration for your team.

edoobox offers a comprehensive and user-friendly course management system with smart waiting lists, group registration, promotional and coupon management, and payment options online or by invoice. In addition, edoobox provides real-time online bookings, automated emails, support for 28 languages, and a user-friendly administration interface for your team.

Yes. You can integrate offers into your website via an iFrame, plugin, hyperlink, or REST API. Your participants will see everything seamlessly integrated, with your own look and feel.

Participant lists and waiting lists are available directly within the tool. The waiting list feature allows you to request participants for alternative offerings across different programs.

Yes. With edoobox, you can send automatic confirmations, reminders, or invoices to your course participants. Communication is reliable and considerate, with no extra effort required on your part.

edoobox bindet aktuell drei regulär verfügbare Online-Zahlungsanbieter an: Stripe, PayPal und Worldline/Saferpay. Zusätzlich können Rechnung und Offline-Zahlung genutzt werden. Die verfügbaren Zahlungsarten – etwa Kredit- und Debitkarten, SEPA-Lastschrift, TWINT, PostFinance, Apple Pay oder Google Pay – hängen vom Anbieter, Land, Währung und Händlervertrag ab. Sofortüberweisung wird nicht mehr angeboten.