What is the difference between a participant list and a participant CRM?
A participant list shows the people enrolled in a program. The participant CRM displays each person's information across all programs, including history, invoices, balance, tags, notes, and communication.
Can I use my own participant fields?
Yes. In addition to standard fields, you can use additional fields for text, dates, or files and reuse them in forms and email templates.
Can edoobox detect duplicate contacts?
Yes. The duplicate search feature helps identify individuals who have been entered more than once and keeps the data sets cleaner.
Can I register participants even if they haven't booked online?
Yes. Participants can be entered manually, imported, and assigned to courses or waiting lists.
Are there interfaces to other systems?
Yes. Participant data can be reused in a controlled manner via exports and the REST API V2, for example for analyses, CRM, BI, or internal business systems.
Are there options for exporting participant data?
Yes. Participant, booking, and financial data can be exported and used for reporting, reconciliation, or internal processing.
Can I send targeted emails to participants?
Yes. Using templates, tags, booking statuses, and email automation, participants can be sent targeted information without having to manually create each message from scratch.